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Important Notes:

Regarding COVID-19 Pandemic:

The health and safety of our customers and employees remain our top priority. We understand you may have concerns about COVID-19 and safety. iHerb has implemented enhanced cleaning and disinfection measures, including additional cleaning staff in each department and in each of our warehouses. This means more frequent cleaning of heavily-trafficked areas and hard surfaces.

During this time, we ask for your patience as your order may be unexpectedly delayed. Please note the latest estimated delivery time of each shipping method in the shopping cart, as they are updated daily. Also, check out our Immune System page for our latest blogs about immunity.

Top questions and concerns asked by our customers:

Order delay

Unfortunately due to the high volume of orders placed, we are experiencing delays up to 3 days. We apologize for the inconvenience, and we are working diligently to get your order shipped as soon as possible.

Creating Account

To create an account click on “Account” at the top right corner of the screen and choose “Create Account”. There are several options how to create an account. If you can’t create new account using your email address please try the “Sign in with Social Media” option.

Placing the order

Rarely there maybe technical issues when placing an order. In this case switch to “Incognito” mode and try to place the order. Use Ctrl+Shift+N keys to enter “Incognito” mode in Chrome browser

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